Reviews

Very pleased with chimney liner replacement work. Repairmen were pleasant, explained work being done & completely removed all trash/old liner. Definitely recommend Estates.

They replace our old gas fireplace with a newer updated model. The installers were very perfetional & knowledgeable . The workmanship was quality & clean. I would 100% recommend them . After the install, me & my wife had purchased the non combustible mantel from Estates and completed the stone ourselves.

The fireplace looks great. Allen, Will and Steve came out to install and were professional and very nice. Thank you for a job well done.

Joe from Estates did a professional job cleaning our chimney and fireplace. I was very impressed with the before and after photos that he sent me. It did a great job!

Estates came out to sweep my chimney. They were reasonably priced, and the technicians were very knowledgeable. They also gave me tips on how to burn my wood better! The technician showed me pictures of areas they had some concern about. The technician inspected the flue that my heater is... read moreEstates came out to sweep my chimney. They were reasonably priced, and the technicians were very knowledgeable. They also gave me tips on how to burn my wood better! The technician showed me pictures of areas they had some concern about. The technician inspected the flue that my heater is connected to and showed me pictures. The pictures showed several issues with the system that the technician took the time to explain to me. We ended up having Estates install a stainless steal liner a couple of weeks later that made the heating system safe and work more efficiently. We will always recommend Estates! read less

We were very pleased from the moment we went to the showroom to installation. The staff was professional, personable, knowledgeable and did a beautiful job. Our technicians were Larry, Scott, Shane and Will. They were all really nice to work with. Larry did a great job checking us out at... read moreWe were very pleased from the moment we went to the showroom to installation. The staff was professional, personable, knowledgeable and did a beautiful job. Our technicians were Larry, Scott, Shane and Will. They were all really nice to work with. Larry did a great job checking us out at the end of the installation. We are very pleased with the outcome of our fireplace and would highly recommend Estates. read less

Allan repaired my fireplace with a correspondence where I had been quoted from his competitors that my unit needed a complete overhaul or replacement……can’t get any more honest than that….signed cozy in Feasterville

Nothing but the best service every time! We purchased a stove from Estates Chimney several years ago and had excellent install and service. We recently moved into a new home and just couldn’t go without a stove! We went right back to Estates without question! Turn around time was approximately... read moreNothing but the best service every time! We purchased a stove from Estates Chimney several years ago and had excellent install and service. We recently moved into a new home and just couldn’t go without a stove! We went right back to Estates without question! Turn around time was approximately 2 weeks from purchase to install! Took the installers one full day and they were amazing! They went above and beyond to ensure a perfect seamless install! read less

Estates Chimney & Fireplace has it all! Their staff is knowledgeable and courteous, they have a fantastic selection of products in their show room, and we currently have two of their stoves in our own home. Our gas stove is amazing for on-demand heat in our main living area, and... read moreEstates Chimney & Fireplace has it all! Their staff is knowledgeable and courteous, they have a fantastic selection of products in their show room, and we currently have two of their stoves in our own home. Our gas stove is amazing for on-demand heat in our main living area, and the wood stove can heat our entire ranch home throughout the winter! It’s awesome to know that we will never be without heat! read less

We had our Regency E33 gas insert installed by Estates Chimney and Fireplace. They did a great job and I highly recommend.

I have had my gas stove for at least 8 years, the install was perfect, and have had no issues with the regency unit. I highly recommend regency products as my sister has a wood burning insert and has had that for about the same time and it works beautiful... read moreI have had my gas stove for at least 8 years, the install was perfect, and have had no issues with the regency unit. I highly recommend regency products as my sister has a wood burning insert and has had that for about the same time and it works beautiful also. love it. read less

Estates sent out a very professional team to inspect our chimney. Their techs were knowledgable and took the time to explain the issues to me. Moving forward we will only use Estates to service our fireplace! Thank you!

Holland store is excellent - very responsive great customer service

We bought a fireplace and the company installed it quickly and efficiently. We love it. It warms the house perfectly. We are happy with the entire experience.

Easy process from start to finish. All employees are very knowledgeable, and professional. The installation was quick and clean… it was throughly explained how to use the unit once install was finished. The team took time to answer any questions also. Highly recommend! Thanks Dean, Larry, Will, & Allan! (Mantle... read moreEasy process from start to finish. All employees are very knowledgeable, and professional. The installation was quick and clean… it was throughly explained how to use the unit once install was finished. The team took time to answer any questions also. Highly recommend! Thanks Dean, Larry, Will, & Allan! (Mantle job is ours, disregard the look of the brick.) read less

Larry and will did a terrific job installing the fireplace. Very friendly, helpful and courteous. Very pleased.

Will and Shane serviced my Regency unit and assessed that I did not require a blower fan replacement (saving us $125). They let us know that our unit was in good working condition, how to care for it and what to look out for. Both gentlemen were friendly and very... read moreWill and Shane serviced my Regency unit and assessed that I did not require a blower fan replacement (saving us $125). They let us know that our unit was in good working condition, how to care for it and what to look out for. Both gentlemen were friendly and very professional. Will definitely use EC&F again! read less

Every service-man with whom we worked was kind, knowledgeable and respectful. Shane, Larry, Scott, Dean…. All an absolute pleasure. Our unit looks beautiful and we believe we are in very good hands.

Larry and Shane were very knowledgeable during the installation process. They were very thorough and explained everything to us. I would recommend Estates Chimney & Fireplace to anyone looking for a new fireplace.

We hired them to replace our fireplace insert and they were awesome from the start of the process right through until the end. From sales, estimating, and installation, they were professional and great to work with. They were quick and helpful, answering every question we had. They installed our new... read moreWe hired them to replace our fireplace insert and they were awesome from the start of the process right through until the end. From sales, estimating, and installation, they were professional and great to work with. They were quick and helpful, answering every question we had. They installed our new system today and we are enjoying it as I write this review. So happy with our decision. We will use them to maintain our new fireplace moving forward. Five stars. Thanks y'all! read less

We hired Estates Chimney and Fireplace to replace our existing fireplace with a wood burning stove insert. They were fabulous from the first phone call! After a lengthy phone conversation about what we were looking to do we set up a time to come into the showroom. We were shown... read moreWe hired Estates Chimney and Fireplace to replace our existing fireplace with a wood burning stove insert. They were fabulous from the first phone call! After a lengthy phone conversation about what we were looking to do we set up a time to come into the showroom. We were shown options and given as much time as we needed to ask questions and look around. We setup a time for them to come out and look at our existing fireplace and take measurements. We had a bit of an issue with a difference in height of the fireplace to the new insert but they were quick to come up with some possible solutions. Once we agreed to everything the appointment was set for just a month later! The men that installed everything were punctual, pleasant and did an outstanding job! Once the job was complete they took the time to explain how to care for the new wood stove properly so it will last a lifetime. Everything was cleaned up prior to them leaving and it was all complete before the kids got home from school. We ended up having a non working heater from Christmas Eve through the following week and the word burning stove kept the house warm! I cannot say enough about this company. I do not typically write reviews but other companies we called wouldn’t even answer our questions unless we paid them $200.00 or more to inspect our chimney and quoted 6 months out or more for install due to Covid. I have included a before and after photo and one from Christmas Eve just because! read less

They did a wonderful job with my wood burning insert. I just didn’t appreciate the referral for firewood from the “Firewood Elf” don’t use this supplier a total ripped off…Thought I was getting 2 cords stacked for $600. After it was unloaded was informed it’s a “face cord” which in... read moreThey did a wonderful job with my wood burning insert. I just didn’t appreciate the referral for firewood from the “Firewood Elf” don’t use this supplier a total ripped off…Thought I was getting 2 cords stacked for $600. After it was unloaded was informed it’s a “face cord” which in fact was less then a “REAL” cord. Not to mention the intimation I felt when time to pay. County was informed..weights and measures… read less

Very knowledgeable and friendly staff, highly recommended them for all your fireplace, woodstove & chimney services.

Very easy to work with.

Mike from Estates Chimney was great! He was very helpful, honest, and did an excellent job cleaning our fireplace and chimney. The price was also very reasonable. We look forward to using Estates Chimney for years to come!

Everyone was very helpful and answered many questions and concerns that we had.we love the look of our fireplace

Had the baffles I needed in stock for my stove and reasonably priced.

Nice place to get info and help with different chimney and fireplace questions

I had an excellent experience purchasing my gas insert. The price was excellent. During the installation, I was very surprised at everything that was involved to properly setup the unit. These guys were to notch, and answered all of my questions during the purchase and later, throughout the install. If... read moreI had an excellent experience purchasing my gas insert. The price was excellent. During the installation, I was very surprised at everything that was involved to properly setup the unit. These guys were to notch, and answered all of my questions during the purchase and later, throughout the install. If you want a good price with a knowledgeable staff that will provide you with a safe installation, then use Estates! FYI, I was not paid nor did I receive a gift or a discount for this review. read less

Dean is great guy

Excellent service and very reasonably priced!

Very professional work and great customer service. I have had them clean and cap my chimney. They are very professional.

Great service,very helpful

Excellent customer service and very knowledgeable employees

Excellent work and knowledge.

I wanted to have a gas fireplace installed and did not know where to start. The salesperson was knowledable and walked me through all the options that could be not only save me money with my utility bill. The installation crew did a great job they are professional... read moreI wanted to have a gas fireplace installed and did not know where to start. The salesperson was knowledable and walked me through all the options that could be not only save me money with my utility bill. The installation crew did a great job they are professional in every way possible. Thank You read less

Nice, helpfull, knowledgeable people there. Good selection of wood, gas, pellet & electric fireplaces. They also sell awnings.

Excellent service and knowledge on all aspects of wood, pellet and gas stoves. Also excellent in the area of flue repair with their SupaFlu repair system. We have three flues SupaFlu repaired ten years ago and two wood stoves installed ten years ago and all still working well.... read moreExcellent service and knowledge on all aspects of wood, pellet and gas stoves. Also excellent in the area of flue repair with their SupaFlu repair system. We have three flues SupaFlu repaired ten years ago and two wood stoves installed ten years ago and all still working well. Should be open on Sundays when many working people are available to shop. read less