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We hired Estates Chimney and Fireplace to replace our existing fireplace with a wood burning stove insert. They were fabulous from the first phone call! After a lengthy phone conversation about what we were looking to do we set up a time to come into the showroom. We were shown... read moreWe hired Estates Chimney and Fireplace to replace our existing fireplace with a wood burning stove insert. They were fabulous from the first phone call! After a lengthy phone conversation about what we were looking to do we set up a time to come into the showroom. We were shown options and given as much time as we needed to ask questions and look around. We setup a time for them to come out and look at our existing fireplace and take measurements. We had a bit of an issue with a difference in height of the fireplace to the new insert but they were quick to come up with some possible solutions. Once we agreed to everything the appointment was set for just a month later! The men that installed everything were punctual, pleasant and did an outstanding job! Once the job was complete they took the time to explain how to care for the new wood stove properly so it will last a lifetime. Everything was cleaned up prior to them leaving and it was all complete before the kids got home from school. We ended up having a non working heater from Christmas Eve through the following week and the word burning stove kept the house warm! I cannot say enough about this company. I do not typically write reviews but other companies we called wouldn’t even answer our questions unless we paid them $200.00 or more to inspect our chimney and quoted 6 months out or more for install due to Covid. I have included a before and after photo and one from Christmas Eve just because! read less
They did a wonderful job with my wood burning insert. I just didn’t appreciate the referral for firewood from the “Firewood Elf” don’t use this supplier a total ripped off…Thought I was getting 2 cords stacked for $600. After it was unloaded was informed it’s a “face cord” which in... read moreThey did a wonderful job with my wood burning insert. I just didn’t appreciate the referral for firewood from the “Firewood Elf” don’t use this supplier a total ripped off…Thought I was getting 2 cords stacked for $600. After it was unloaded was informed it’s a “face cord” which in fact was less then a “REAL” cord. Not to mention the intimation I felt when time to pay. County was informed..weights and measures… read less
I had an excellent experience purchasing my gas insert. The price was excellent. During the installation, I was very surprised at everything that was involved to properly setup the unit. These guys were to notch, and answered all of my questions during the purchase and later, throughout the install. If... read moreI had an excellent experience purchasing my gas insert. The price was excellent. During the installation, I was very surprised at everything that was involved to properly setup the unit. These guys were to notch, and answered all of my questions during the purchase and later, throughout the install. If you want a good price with a knowledgeable staff that will provide you with a safe installation, then use Estates! FYI, I was not paid nor did I receive a gift or a discount for this review. read less
I wanted to have a gas fireplace installed and did not know where to start. The salesperson was knowledable and walked me through all the options that could be not only save me money with my utility bill. The installation crew did a great job they are professional... read moreI wanted to have a gas fireplace installed and did not know where to start. The salesperson was knowledable and walked me through all the options that could be not only save me money with my utility bill. The installation crew did a great job they are professional in every way possible. Thank You read less
Nice, helpfull, knowledgeable people there. Good selection of wood, gas, pellet & electric fireplaces. They also sell awnings.
Excellent service and knowledge on all aspects of wood, pellet and gas stoves. Also excellent in the area of flue repair with their SupaFlu repair system. We have three flues SupaFlu repaired ten years ago and two wood stoves installed ten years ago and all still working well.... read moreExcellent service and knowledge on all aspects of wood, pellet and gas stoves. Also excellent in the area of flue repair with their SupaFlu repair system. We have three flues SupaFlu repaired ten years ago and two wood stoves installed ten years ago and all still working well. Should be open on Sundays when many working people are available to shop. read less